Terms of Service For Melrosewenatchee.com

Last Updated: May 27, 2025

Welcome to Melrosewenatchee.com. These Terms of Service ("Terms") govern your use of our website, Melrosewenatchee.com, and any related services, including SMS communications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using Melrosewenatchee.com, you represent that you are at least 18 years of age or have the consent of a parent or guardian. These Terms constitute a legally binding agreement between you and Melrosewenatchee.com.

2. Use of Services

2.1 General Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Services in any way that violates applicable laws or regulations.

  • Engage in unauthorized access to or interference with the Services, including hacking or introducing malicious code.

  • Use the Services to harass, abuse, or harm others.

  • Reproduce, distribute, or modify any content from the Services without our prior written consent.

2.2 SMS Communications

If you opt in to receive SMS communications from Melrosewenatchee.com, the following terms apply:

  • SMS Terms of Service: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Melrose Massage. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at melrosewenatchee.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

  • Messaging Frequency: Messaging frequency may vary based on your interactions with the Services or promotional campaigns.

  • Message and Data Rates: Message and data rates may apply, depending on your mobile carrier’s plan.

  • Opting Out: To opt out of SMS communications at any time, text STOP to the number from which you received the message. You will receive a confirmation message and no further messages unless you opt in again.

  • Assistance: For assistance with SMS communications, text HELP to the number from which you received the message or visit our website at Melrosewenatchee.com.

  • For additional details, please review our Privacy Policy and these Terms of Service.

3. Account Responsibilities

If you create an account on Melrosewenatchee.com, you are responsible for:

  • Providing accurate and current information during registration.

  • Maintaining the security of your account credentials.

  • Notifying us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your account if we suspect fraudulent or unauthorized activity.

4. Purchases and Payments

When you make a purchase through the Services, you agree to:

  • Provide accurate payment information.

  • Pay all applicable fees, including taxes, as described at the time of purchase.

  • Comply with any additional terms provided during the purchase process. All payments are processed securely through third-party payment processors. Refunds, if applicable, are subject to our refund policy, available at [insert refund policy URL or contact information].

5. Intellectual Property

All content on Melrosewenatchee.com, including text, images, logos, and software, is the property of Melrosewenatchee.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

6. User Content

If you submit content to the Services (e.g., reviews, comments, or feedback), you grant Melrosewenatchee.com a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Services. You represent that your content does not infringe on the rights of others or violate any laws.

7. Termination

We may suspend or terminate your access to the Services at our sole discretion if you violate these Terms or engage in activities that harm the Services or other users. You may stop using the Services at any time.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

The Services are provided on an "as-is" and "as-available" basis. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

8.2 Limitation of Liability

To the maximum extent permitted by law, Melrosewenatchee.com and its affiliates, officers, and employees will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services, even if advised of the possibility of such damages. Our total liability for any claim will not exceed the amount you paid to us for the Services in the preceding 12 months.

9. Indemnification

You agree to indemnify and hold harmless Melrosewenatchee.com and its affiliates, officers, and employees from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

10. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles. Any disputes arising from these Terms or the Services will be resolved in the state or federal courts located in Chelan County, Washington.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Terms on our website with a revised “Last Updated” date. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.

Privacy Policy For Melrosewenatchee.com

Last Updated: May 27, 2025

At Melrosewenatchee.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, and with whom we may share it. By using our website, you agree to the practices described in this policy.

1. What Personal Information We Collect

We may collect the following types of personal information when you interact with Melrosewenatchee.com:

  • Contact Information: Name, email address, phone number, and mailing address provided when you fill out forms, subscribe to newsletters, or contact us.

  • Account Information: Username, password, and other details if you create an account on our website.

  • Payment Information: Credit card details or other payment information when you make a purchase (processed securely through our trusted payment processors).

  • SMS Consent Information: Your phone number and explicit consent to receive SMS communications if you opt in to text message updates.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site, collected via cookies and similar technologies.

  • Voluntarily Provided Information: Any additional information you provide, such as feedback, survey responses, or communications with our support team.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide Services: To process orders, manage accounts, and deliver services or products you request.

  • To Communicate: To send you transactional emails, newsletters, or SMS updates (if you have opted in) about our services, promotions, or updates.

  • To Improve Our Website: To analyze usage data to enhance our website’s functionality, user experience, and content.

  • To Process Payments: To securely process payments through third-party payment processors.

  • To Comply with Legal Obligations: To meet legal or regulatory requirements, such as responding to lawful requests from authorities.

  • To Personalize Your Experience: To tailor content, advertisements, or offers based on your preferences and interactions with our site.

3. Who We Share Your Personal Information With

We may share your personal information with the following entities under specific circumstances:

  • Service Providers: We work with trusted third-party service providers (e.g., payment processors, email marketing platforms, or website analytics providers) to perform functions like processing payments, hosting our website, or analyzing user behavior. These providers are contractually obligated to protect your information and only use it for the services they provide to us.

  • Legal Authorities: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.

  • Business Transfers: If Melrosewenatchee.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes. Your opt-in to receive SMS communications is used solely by Melrosewenatchee.com to send you updates or promotions you have explicitly agreed to receive.

4. Your Choices and Rights

  • Opting Out of SMS: You may opt out of receiving SMS communications at any time by following the unsubscribe instructions provided in the text message or by contacting us at [insert contact email or phone number].

  • Cookies and Tracking: You can manage your cookie preferences through your browser settings or by opting out of certain tracking technologies via our cookie consent tool.

  • Access and Correction: You may request access to, correction of, or deletion of your personal information by contacting us at [insert contact email].

  • Do Not Sell My Personal Information: We do not sell your personal information to third parties for monetary compensation.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Melrosewenatchee.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: brett@melrosewenatchee.com
Phone: 509-460-2187
Mailing Address: 769 Riverside Drive, Wenatchee WA 98801

Thank you for trusting Melrosewenatchee.com with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.